An email is sent to the email address associated with the TDP profile with a summary of the placed order and the email address you need to send through proof of payment (COD customers) within a few minutes of placing the order on TDP. 

You will also receive an email confirmation with your proforma invoice from our ERP, as well as a notification when your order is ready for collection. 

Delivery updates can be expected via SMS. 

If this is not the case, please submit a request here; our teams will investigate and advise.