Orders and Cancellations
Placing orders online or offline, adding to the cart, cancelling orders, order information and more.
Document/Order Management and Track My Order
- How to track my order
- How to download a copy of the invoice
- How to download copies of credit notes
- How to download a copy of the POD (proof of delivery)
- How to view ‘offline’ (placed via email or phone) order details
- How to check the online order history
Ordering online
- Optional 'Additional Reference' field available during checkout
- Optional Purchase Order documentation upload at checkout
- How do I make a purchase online?
- I have access to TDP, but can’t “add to cart”/ make purchases
- When do I get a confirmation of my order?
- Can I place an order online if I’m based outside South Africa?