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Welcome to our Partner Support Centre
Search for answers to your questions by entering keywords below, or look through our support centre knowledge base articles. You can also submit a request top right.
Support Centre
Categories
Support Centre Articles
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Orders and Cancellations Placing orders online or offline, adding to the cart, cancelling orders, order information and more.
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Shipping/Delivery and Collection Collection/delivery information, delivery fees, changing addresses and rescheduling orders. Information about placing orders via email/call centre.
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TDP Profile, Account, Security and Content Syndication Accessing or making changes to your online profile, login assistance, passwords, OTPs/2FA, registering another user under your TA account number, c...
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ESD [Electronic Software Delivery] Registration, purchases, returns, and retrieving my keys.
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Payments Learn more about how to pay and proof of payments.
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Returns, Refunds and Warranty How to return an order, refunds, fees, dead on arrival/DOAs and RMAs (Return Merchandise Authorisation)
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Product Information How to find specific information on TDP, get a quote from sales teams, and more. How to filter and search or sort your results on TDP. Where to dow...
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General