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Welcome to our Partner Support Centre

Support Centre
Shipping/Delivery and Collection

Shipping/Delivery and Collection

Collection/delivery information, delivery fees, changing addresses and rescheduling orders. Information about placing orders via email/call centre.

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Delivery Fee FAQ's
Where to access 'Delivery Timelines' SLAs on TDP
Collection of cancelled and incorrect orders
Can I collect my order?
How much does delivery cost?
Can the order be delivered directly to my customer/end-user?

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