https://support.tarsusdistribution.co.za/hc/en-za 2026-03-04T07:03:06Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603085432477-I-can-t-login-access-TDP-OTP-issues 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603150269085-I-d-like-to-change-the-email-address-my-OTPs-are-sent-to 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603356919837-I-want-to-send-my-OTP-to-my-cell-phone-and-email 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603413700125-How-to-login-to-my-TDP-profile 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603455061533-Why-would-I-be-locked-out-of-my-profile 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603511717917-What-do-I-do-if-I-struggle-to-access-my-TDP-profile 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603593875485-I-m-not-getting-my-OTP-email-when-logging-into-TDP 2024-03-18T15:04:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603603218461-I-forgot-my-password 2024-08-23T14:11:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603888108701-How-do-I-make-changes-to-my-TDP-profile 2024-03-18T15:06:12Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603951885341-Fraud-Awareness-stay-vigilant-and-informed 2024-03-18T15:11:34Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17603962878109-Invoice-postal-address-change 2024-03-18T15:11:34Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604045849117-How-to-get-your-company-Tax-VAT-number-listed-on-your-TDP-profile-documentation 2024-03-18T15:11:34Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604424197917-My-account-is-Inactive-I-can-t-make-purchases 2024-08-23T14:19:18Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604440329501-I-need-to-change-the-TA-Tarsus-account-number-on-my-profile-I-need-to-add-another-TA-number-to-my-profile 2024-03-18T15:32:22Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604473034397-Can-the-Add-to-cart-Place-order-function-on-TDP-be-limited-to-certain-users-in-my-organisation 2024-03-18T15:28:27Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604544970269-How-do-I-register-another-user-in-my-company-under-my-TA-number 2024-03-18T15:30:27Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604583527837-Can-multiple-users-in-my-organisation-access-the-portal-under-the-same-TA-number 2024-03-18T15:31:47Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17604643028253-How-do-I-get-my-updated-account-statement 2024-03-18T15:33:48Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609321546909-I-have-multiple-account-numbers-how-do-I-switch-between-them-when-downloading-my-documentation-from-Total-Order-Management 2024-03-18T19:47:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609339452317-How-to-check-the-online-order-history 2024-03-18T19:49:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609476176029-How-to-view-offline-placed-via-email-or-phone-order-details 2024-03-18T19:56:58Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609509342621-How-to-download-a-copy-of-the-POD-proof-of-delivery 2024-08-23T14:23:27Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609512107165-How-to-download-copies-of-credit-notes 2024-08-23T11:04:45Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609595565213-How-to-download-a-copy-of-the-invoice 2024-08-23T14:28:11Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609599702301-How-to-track-my-order 2024-08-23T12:24:56Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609946023837-Can-I-place-an-online-order-if-there-is-no-stock-available 2024-03-18T20:30:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609977378333-How-do-I-check-stock-levels 2024-08-23T14:29:59Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17609984402973-I-m-looking-for-something-out-of-stock-I-want-to-place-a-backorder 2024-08-23T14:19:18Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610013555229-How-do-I-change-the-sort-order-of-my-search-or-items-listed-on-a-product-page 2024-08-23T13:07:59Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610037316893-How-do-I-check-stock-levels 2024-08-23T14:08:14Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610182394781-How-to-compare-products-pricing-Compare-tool 2024-08-23T14:11:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610204149277-How-do-I-compare-products 2024-03-18T20:54:34Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610208166301-Partners-with-multiple-account-numbers-how-to-switch-between-them-when-placing-orders 2024-08-23T14:29:59Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610241723677-How-do-I-know-if-I-may-place-orders-online 2024-03-18T20:57:06Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610283015709-Can-I-request-assistance-on-TDP-with-an-order-placed-offline-via-email-or-phone 2024-03-18T21:00:41Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610312399261-What-happens-if-a-product-is-missing-from-my-shipment-delivery 2025-09-05T13:23:54Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610360102557-Can-I-add-to-my-order-so-that-the-items-are-delivered-at-the-same-time 2024-03-18T21:06:56Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610383690013-How-to-cancel-an-online-order 2024-03-18T21:05:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610415803677-Can-I-place-an-order-online-if-I-m-based-outside-South-Africa 2024-03-18T21:09:09Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17610473363485-When-do-I-get-a-confirmation-of-my-order 2024-03-18T21:12:40Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17647757016989-I-have-access-to-TDP-but-can-t-add-to-cart-make-purchases 2024-03-20T10:26:28Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17647811832093-How-do-I-make-a-purchase-online 2024-03-20T10:27:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17647816491165-How-do-I-manage-my-end-user-addresses 2024-03-20T10:28:16Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17647839076637-How-do-I-have-my-company-address-changed-on-my-profile 2024-03-20T10:28:40Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17647848627485-Can-I-reschedule-my-delivery 2025-07-01T09:51:53Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17647879217949-Can-I-change-the-delivery-address 2025-07-01T09:53:12Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648454889885-Merging-online-and-offline-orders-for-simultaneous-delivery 2025-07-01T09:54:30Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648487289757-Can-I-place-an-order-on-TDP-for-delivery-outside-of-South-Africa 2025-09-05T08:29:06Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648519829789-Delivery-times-and-how-to-track-my-order 2025-07-01T09:53:35Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648541944477-Can-the-order-be-delivered-directly-to-my-customer-end-user 2025-09-05T08:27:17Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648577882397-How-much-does-delivery-cost 2025-09-05T07:42:37Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648616561053-Can-I-collect-my-order 2025-09-05T07:44:43Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648651151261-Where-do-I-see-my-ESD-media-keys-order-details 2024-03-20T10:56:57Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648653115933-When-do-I-get-my-ESD-keys 2024-03-20T10:57:23Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648670623773-How-do-I-purchase-ESD-software-on-TDP 2024-03-20T10:57:55Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648673920285-Can-I-return-an-Electronic-Software-Delivered-license-purchased-on-the-Tarsus-Distribution-Portal 2024-03-20T11:05:37Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17648985572637-How-to-register-for-access-to-place-ESD-Electronic-Software-Delivery-orders 2024-08-23T14:23:27Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17649067528861-Online-COD-Partner-payment-options-and-our-banking-details 2025-09-04T13:48:52Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17649139719197-Where-do-I-send-my-proof-of-payment-for-online-orders 2025-09-04T12:34:50Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17649423960221-Return-Merchandise-Authorisation-process-for-a-DOA-CPA-unit 2025-09-04T10:26:05Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17649490073885-What-happens-when-an-account-partner-needs-to-return-the-stock-for-a-different-product 2024-03-20T11:20:59Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651220320029-COD-partners-Returning-products-immediately-for-different-products 2024-03-20T12:07:41Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651231836829-How-long-does-the-credit-replacement-take-after-submitting-a-return-for-orders 2025-09-04T09:27:31Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651327416989-Are-there-any-fees-incurred-for-a-return 2025-09-04T12:21:57Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651438409629-Where-does-the-RMA-stock-item-need-to-be-returned 2025-09-04T11:43:28Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651475464861-Order-returns-requirements 2025-09-04T09:04:53Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651483349277-Within-how-many-days-may-I-submit-a-return-after-an-online-order 2025-09-04T11:37:38Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651504973725-How-long-does-the-RMA-process-take-for-orders 2025-09-04T10:39:30Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651557511837-In-the-XML-feed-what-is-the-meaning-of-the-different-stock-level-indicators-A-B-and-C 2024-04-19T10:10:35Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651591401885-How-to-display-Tarsus-Distribution-s-products-on-my-online-store 2024-04-19T10:13:18Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651629719069-Build-a-promotion-tool-feature-on-TDP 2024-12-13T07:51:39Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651633717277-How-to-see-all-the-current-email-promotions 2024-08-23T12:28:20Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651675452573-How-to-view-or-download-current-pricelists 2024-08-23T12:28:20Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651719507613-How-to-add-an-additional-extended-warranty-to-a-device-ordered-online 2024-04-19T15:27:24Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651753732253-How-to-find-a-device-with-a-specific-specifications-e-g-touch-screen-advanced-product-filtering 2024-08-23T13:39:30Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651815010461-How-to-add-additional-RAM-to-a-device-purchased-online 2024-04-19T09:23:29Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651856025501-How-to-stock-buy-Microsoft-Surface 2024-04-19T15:27:35Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651876451357-Accessing-HPE-iQuote-configuration-and-procurement-tool 2024-04-19T15:28:28Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17651883529117-How-to-filter-out-items-not-in-stock-In-stock-toggle-filter 2024-08-23T11:04:45Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652030090525-Tarsus-Distribution-configuration-and-service-centre-services 2024-04-19T10:01:02Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652090505373-How-do-I-open-a-30-day-account-with-Tarsus-Distribution 2024-04-19T10:00:23Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652149350173-How-do-I-become-a-registered-Tarsus-Distribution-reseller 2024-04-19T09:59:32Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652356889501-Optional-Purchase-Order-documentation-upload-at-checkout 2024-08-23T13:55:25Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652428203421-Tarsus-Account-numbers-validated-during-TDP-profile-registration 2024-08-23T14:08:14Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652471080989-Utilise-Vendor-Tools-under-My-Tools-on-TDP 2024-08-23T14:11:17Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652511768989-Optional-Additional-Reference-field-available-during-checkout 2024-08-23T13:39:30Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652566657437-Upgraded-search-functionality-on-TDP 2024-08-23T14:23:27Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652616298525-Advanced-filtering-on-chipped-products 2024-08-23T13:50:27Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652622141085-TDP-Support-and-Help-Hub 2024-08-23T14:39:20Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652723388061-Product-enrichment-document-spec-sheet-downloads-available-on-many-products 2024-08-23T14:39:20Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652796335005-Password-complexity-on-registration-and-forgot-password-pages 2024-08-23T14:08:14Z https://support.tarsusdistribution.co.za/hc/en-za/articles/17652846051869-Package-Dimensions-and-Weight-new-section-next-to-description-specifications-on-TDP 2024-08-23T14:19:18Z https://support.tarsusdistribution.co.za/hc/en-za/articles/19042456245917-How-to-create-your-WebQuotes-on-TDP 2025-05-09T11:58:33Z https://support.tarsusdistribution.co.za/hc/en-za/articles/19062005189021-Returning-products-under-warranty-Terms-and-conditions 2025-09-04T08:21:21Z https://support.tarsusdistribution.co.za/hc/en-za/articles/20885370563229-Certified-pre-owned-Unboxed-promise-grading-terms-and-conditions-CPO-demo-unboxed-products 2025-04-09T14:48:38Z https://support.tarsusdistribution.co.za/hc/en-za/articles/23188852363293-Online-digital-payment-options-for-COD-partners-on-TDP-Payfast-Payment-gateway 2025-05-09T11:59:49Z https://support.tarsusdistribution.co.za/hc/en-za/articles/26620674015389--Remember-me-function-on-TDP-stay-logged-in-all-day 2025-05-09T12:00:26Z https://support.tarsusdistribution.co.za/hc/en-za/articles/26620886139293-Where-to-access-Delivery-Timelines-SLAs-on-TDP 2025-05-09T12:01:25Z https://support.tarsusdistribution.co.za/hc/en-za/articles/27601116468765-How-to-use-the-upgraded-Print-and-Supplies-Compatibility-tool 2025-05-23T07:05:52Z https://support.tarsusdistribution.co.za/hc/en-za/articles/29018907655581-Delivery-Fee-FAQ-s 2025-07-22T08:47:53Z https://support.tarsusdistribution.co.za/hc/en-za/articles/30088186854557-Return-Merchandise-Authorisation-RMA-Process 2026-03-04T07:03:06Z https://support.tarsusdistribution.co.za/hc/en-za/articles/31169277534365-Steps-for-HP-product-registration 2025-10-21T08:06:44Z https://support.tarsusdistribution.co.za/hc/en-za/articles/31169661846813-Steps-for-Lenovo-product-registration 2025-10-21T08:08:50Z https://support.tarsusdistribution.co.za/hc/en-za/articles/31171948199069-Steps-for-Acer-product-registration 2025-10-21T11:23:13Z https://support.tarsusdistribution.co.za/hc/en-za/articles/31175895356573-Steps-for-Dell-product-registration 2025-10-21T11:27:24Z https://support.tarsusdistribution.co.za/hc/en-za/articles/31585072376733-FESTIVE-SEASON-OPERATIONS-SAVE-THESE-IMPORTANT-DATES 2025-11-06T15:01:06Z https://support.tarsusdistribution.co.za/hc/en-za/articles/31782462449053-HP-POLY-Defective-On-Arrival-DOA-Process 2025-11-14T07:51:07Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234268134045-Logging-into-TDP 2025-05-09T12:00:26Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234276355869-Making-Changes-Additions-to-My-TDP-Profile 2024-03-18T15:11:33Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234312556829-Tarsus-Accounts-Multiple-Profiles-Users-Under-One-TA-number-Multiple-TA-Numbers-on-One-Profile 2024-08-23T14:19:18Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234337434397-Document-Order-Management-and-Track-My-Order 2024-08-23T14:28:11Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234340232605-Delivery-for-Online-Orders 2025-09-05T08:29:06Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234422717981-Ordering-online 2025-09-05T13:23:54Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234455187485-Purchases-and-retrieving-keys 2024-03-20T11:05:47Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234457227293-Registration-and-returns 2024-08-23T14:23:27Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234467712157-Returns-and-refunds 2026-03-04T07:03:06Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234479324061-Paying-for-my-order 2025-09-04T13:48:52Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234484786589-Content-syndication-APIs-and-data-feeds 2024-04-19T10:13:18Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234490894749-Pricelists-and-current-promotions 2024-12-13T07:51:39Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234667490461-Product-information 2025-04-09T14:48:38Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234687073949-How-to-use-TDP-tools-and-features 2025-05-23T07:05:52Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234747359261-Registering-as-a-TD-reseller-partner 2024-04-19T10:00:23Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17234763015581-Announcements-and-what-s-new-on-TDP 2025-11-06T15:01:06Z https://support.tarsusdistribution.co.za/hc/en-za/sections/17651944623261-Tarsus-Distribution-value-added-services 2024-04-19T10:01:02Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17216299182493-TDP-Profile-Account-Security-and-Content-Syndication 2025-05-09T12:00:26Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17234164854557-Shipping-Delivery-and-Collection 2025-09-05T08:29:06Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17234206394397-Payments 2025-09-04T13:48:52Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17234215700637-ESD-Electronic-Software-Delivery 2024-08-23T14:23:27Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17234223536797-Returns-Refunds-and-Warranty 2026-03-04T07:03:06Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17234226222749-Product-Information 2025-05-23T07:05:52Z https://support.tarsusdistribution.co.za/hc/en-za/categories/17234243955997-General 2025-11-06T15:01:06Z https://support.tarsusdistribution.co.za/hc/en-za/categories/18303418646301-Orders-and-Cancellations 2025-09-05T13:23:54Z