We’ve made it even easier for you to plan and manage your orders with confidence!

You can now quickly access delivery expectations through our new ‘Delivery timelines’ feature, available right on the Tarsus Distribution Portal.

Where to Find It:

From the Main Menu:

• Navigate to the ‘Support’ drop-down in the top navigation bar.

• Click on ‘Delivery Timelines’ to view detailed service level agreements (SLAs).

On Product Pages:

• On every product listing, just below the ‘In Stock’ and pricing area, you’ll find a link to view ‘Delivery Timelines’.

• Clicking this link will take you directly to the Partner Support Centre article where all delivery SLAs are clearly outlined.

Why This Matters:

Having access to this information upfront helps you:

• Set the right expectations with your customers

• Understand estimated delivery windows based on location and stock

• Align orders with your planning and logistics timelines

For any further assistance, feel free to contact our support team.